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    • Complaints and reports

    At MT Højgaard Holding and our subsidiaries, we place great emphasis on behaving professionally, credibly and responsibly in all our activities. Clients, business partners, suppliers and employees all have the opportunity to contact us if they suspect illegal behaviour, complaints or concerns in relation to our activities. There are several ways to contact us, depending on the nature of the enquiry.

    The complaint mechanisms below cover all Group companies, including: Enemærke & Petersen, Raunstrup, NemByg, MT Højgaard Denmark, MT Højgaard Vietnam, MT Højgaard Maldives, MT Højgaard Property Development and MT Højgaard Holding.

    Whistleblower

    The whistleblower scheme can be used for serious offences within EU law and it is possible to report incidents anonymously. The scheme can be used in the following main areas:

    • Ethical offences, including bribery and corruption
    • Financial offences, including money laundering
    • Health and safety issues
    • Accounting and reporting irregularities
    • Discrimination, harassment and abusive behaviour
    • Environmental and climate offences
    • Human rights and labour rights violations

    The whistleblower scheme cannot be used to report personal conflicts that are not a direct violation of applicable laws or our internal policies.

    Report here

    Other complaints

    This complaint option can be used for complaints based on incidents or nuisances that affect well-being, environment or rights, where there is no actual violation of law. Complaints are handled by the company in the group that is responsible for the resported complaint.

    Complaints can be submitted via the following email address: henvendelse@mth.dk

    If you wish to make an anonymous complaint, you can submit it in letter format to the reception at the Group’s offices throughout the country.

    Complaints cannot be made about day-to-day operations, general disagreements, or nuisances derived from the individual construction site, project or team. Complaints must be addressed directly to the site, project or team and handled by the company responsible. Complaints about work performed or defects should be directed to the contact number of the company that performed the work.

    The Group handles all inquiries in accordance with our GDPR policy. We retain data for the purpose of processing the complaint and for reporting on the extent of complaints in accordance with applicable legislation.